| Q.
How does the pricing work? |
A.
The prices are for one day events. |
| Q.
How and when do I pay? |
A.
We require a 50% deposit at the time of your booking. The balance of your
order will be paid prior to or on the day of delivery. |
| Q.
When should I make my reservation? |
A.
Early planning will ensure that our items will be available for your
event. We take orders up to a year in advance as well as a day before the
event. |
| Q.
Do you have other items that I may consider for my event?
|
A.
Yes, due to our constantly changing inventory, feel free to call or email
us with your requests. |
| Q.
What if I need to change my order? |
A.
Our mission is to accommodate our customers, so feel free to call us up to
a week before your event to adjust your needs. |
| Q.
Who sets-up the place settings? |
A.
We can set-up your place settings. We allow 2 hours to arrange your
settings. If you require more than 2 hours of set up, there will be
an additional charge of $10 per staff/per hour. |
| Q.
Is there a charge for delivery and pickup? |
A.
Delivery and pickup pricing is based on distance and gas prices at the
time of your event. Please request a quote. |
| Q.
What happens if an item is broken, damaged, or missing? |
A.
Each item is assessed a charge of $5.00. A damage deposit is required
prior to or the day of the event. |
| Q.
Am I required to clean the items? |
A.
No. We clear the dishes away after your event. |
| Q.
If I don’t use an item, can I have a refund? |
A.
Unfortunately, we cannot issue refunds for unused items. |